At LUXURY-OEM, our number one priority is your satisfaction. We recognize that a happy and loyal customer base is the key to the success of our business. To achieve and maintain this goal, we are committed to always providing you with quality products and services.
Our Product Packaging:
Our team equips every product on our website with a perfectly original gift box/dust bag/invoice! All products come with perfect gift packaging, except for backpacks and suitcases that are over 55cm in size that do not come with a gift box!
Our Quality Assurance:
Our team of experts carefully selects the best suppliers for each product on our website. We maintain close contact with our factories to ensure that each product is made from the finest materials and is identical to the original in every way. Prior to shipment, our trained quality specialists thoroughly hand-check each product to ensure that you receive the best quality replica on the market. We are so confident in our quality standards that we offer a 100% quality guarantee.
Our Delivery Guarantee:
Shopping online can be daunting, especially when ordering from abroad. We are aware of potential problems such as lost packages or deliveries to the wrong address. Therefore, we will take care of everything for you. We guarantee to deliver all the items you have ordered or we will resend your order at our expense or refund your entire order.
We have you covered:
Regardless of the payment method you choose, we fully stand behind our products and services. At LUXURY-OEM, we offer a hassle-free money-back service and prioritize your satisfaction every time you shop with us.