INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

About Us-LUXURY-OEM

At Luxury-OEM, we redefine the essence of luxury through our carefully curated collection of designer replicas. We pride ourselves on sourcing only the highest quality products and ensuring that every piece in our collection embodies the sophistication and luxury of renowned fashion houses such as Louis Vuitton, Chanel, Gucci, Hermes and more. Our relentless pursuit of quality and impeccable craftsmanship sets us apart from the pack and opens the door to the borderless world of fashion. Let yourself be seduced by uncompromising luxury and embark on a journey through our exclusive selection of handbags, shoes, sneakers, jewelry and accessories. Welcome to a world where every detail counts and where fashion becomes a statement of unrivaled elegance.

What Is The Quality Of Luxury-OEM Products?

We Can Guarantee That The Product You Receive Is 100% Identical To The Picture. We Also Guarantee That All Handbags Are Made From Genuine Leather And Come With The Perfect Gift Box/Dust Bag For A Luxurious Feel!

How Fast Does Luxury-OEM Deliver?

All Orders At Luxury-Oem Are Handed Over To Dhl Or Ups For Fast Airfreight, Usually We Deliver To The Airfreight Company Within Two Days After We Receive The Customer's Order, And Deliver To The Customer's Order Address To Complete The Delivery Within 5-10 Days!

Will Luxury-OEM Provide Actual Pictures Or Videos Of The Product?

This Is A Good Question, Of Course We Will, We Will Provide Real Pictures Of The Product To Send To Our Customers Via Email Or Whatsapp Within Two Days! To Make Sure Our Customers Have A Real View And Experience Of Our Products Before Shipment! If Customers Need Us To Provide Product Video, You Can Contact Our Customer Service By Email Or Whatsapp For Your Service!

How Do I Place An Order?

At LUXURY-OEM, we support online credit card payment, you can use your credit card to pay online in our website, after receiving your order we will have a dedicated customer service to provide you with order follow-up services!
Meanwhile, if you want to use other payment methods such as PayPal, Steipe, Western Union, Cashapp, cryptocurrency, please contact our customer service to provide you with them!

Will I Pay Customs Duty?

This is a concern for many customers, at LUXURY-OEM we offer free 100% secure customs clearance and you don't need to pay any duties!

How Do I Track My Order?

Once we shipped your order, you will receive an email with tracking number(check your SPAM folder if you haven’t found it). tracking site: 17track.net/en
~Go and learn how to track your order~

Before contacting us, please check the FAQ section below to see if your question has already been answered. If you can’t find the answer, feel free to use the contact form and we will get back to you during business hours.

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